Privacy Policy

1. Introduction

At Endorze Ltd (“Endorze”), a UK registered company with office at 128 City Road London, EC1V 2NX, we value your privacy. We encourage you to familiarise yourself with our privacy policy. Please note that we may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements, and the latest version will always be available on our website.

This Privacy Policy explains the types of information we collect, why we collect it, how we use it, your rights regarding your data.

2. Overview
We value your trust in sharing your personal information with us and are committed to safeguarding it. This Privacy Policy outlines your rights regarding how we collect, use, store, share, and protect your personal information when you access Endorze’s website, mobile applications, tools, and services (collectively referred to as “Services”), and how you can contact us with concerns about your privacy. By using Endorze’s services, you agree to this Privacy Policy. This Privacy Policy does not apply to third-party websites, applications, or services, even if we provide links to them or they reference us.

“Endorze,” “we,” “us,” or “our” refers to Endorze Ltd, a travel technology company headquartered in London, United Kingdom.

3. Contact Us

For any access request, questions, or inquiries about how we use your Personal Information, please contact us at , please contact us:
Email: hello@endorze.co

4. What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

Names and contact details
Addresses
Gender
Occupation
Date of birth
Marital status
Third party information (such as family members or other relevant parties)
Payment details (including card details)
Usage data (including information about how you interact with and use our website, products and services)

4.1. We collect or use the following personal information for information updates or marketing purposes:

Email Address

4.2. We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details
Email Address

5. How We Collect Your Data

We collect personal information directly from you when you sign up on our website or when marketing is done through social media platforms and offline outlets

6. Data protection rights

By law, we must have a “lawful basis” for collecting and using your personal information. Which lawful basis we rely on may affect your data protection rights which are in brief set out below.

Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure – You have the right to ask us to delete your personal information.
Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
Your right to object to processing – You have the right to object to the processing of your personal data.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

7. Our Lawful Bases for Collecting and Processing Your Data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We have a contractual obligation: Without your Personal Information, we cannot provide our Services.

4.1 Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

4.2 Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

5. Data Security and Retention

We employ industry-standard measures such as encryption and secure servers to protect your data. We do not store your card details when you make payment on our website. Stripe Inc. is obligated to use organizational and technical measures to secure your data. Your personal information will only be retained as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

6. Sharing Your Personal Information

We share your data with:

Stripe Inc. a trusted third-party service providers who assist in delivering our payment services
Regulatory authorities or law enforcement where required by law.

We do not sell your personal information to third parties.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. You can control or disable cookies through your browser settings. For more information, refer to our Cookie Policy.

8. Updates to This Privacy Policy

We may periodically update this Privacy Policy. The latest version will always be available on our website, and significant changes will be communicated to you.